Privacy Policy

1. Introduction

BijliBachao.pk ("BijliBachao", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit bijlibachao.pk or contact us, how we use it, and the choices you have.

By using our website or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use the website or share your information with us.

2. Information we collect

We collect two kinds of information:

• Information you provide directly — when you contact us by WhatsApp, phone, or email, or request a proposal, demo, or site visit, you may share your name, phone number, email address, business name, location, and details about your energy requirements.
• Information collected automatically — when you visit our website, standard technical data may be collected, such as your device and browser type, approximate location (derived from your IP address), pages viewed, referring page, and on-page interactions. This is used in aggregate to understand and improve the site.

3. Cookies and analytics

Our website uses privacy-conscious analytics tools (including Vercel Analytics and Vercel Speed Insights) to measure traffic and performance. These tools collect aggregated, largely anonymized usage data and may use cookies or similar technologies.

You can control or disable cookies through your browser settings. Disabling cookies will not stop you from using the website.

4. How we use your information

We use the information we collect to:

• respond to your enquiries and provide quotations, proposals, demos, and site visits;
• deliver, maintain, and support our services — solar installations, AMC, Solar Performance Cloud (SPC), and WattEY;
• improve our website, content, and overall experience;
• communicate with you about your request or our services; and
• comply with legal obligations and protect our rights.

5. How we share information

We do not sell or rent your personal information. We may share it only in the following limited circumstances:

• with service providers that help us operate our website and business (for example, hosting and analytics providers), under appropriate confidentiality obligations;
• with communication platforms you choose to use to reach us (for example, WhatsApp), which are governed by their own privacy policies; and
• with authorities or third parties where required by law, or to establish, exercise, or defend our legal rights.

6. Third-party links and services

When you contact us via WhatsApp or follow links to third-party websites (such as social media or manufacturer pages), those services operate under their own privacy policies. We are not responsible for their content or practices, and we encourage you to review their policies.

7. Data retention

We keep your information only for as long as necessary to respond to your enquiry, provide our services, and meet legal, accounting, or reporting requirements. When it is no longer needed, it is deleted or anonymized.

8. Data security

We take reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your choices and rights

You may contact us to ask what information we hold about you, request corrections, or ask us to delete it, subject to applicable law. You can also control cookies through your browser and opt out of non-essential communications at any time.

10. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

11. International visitors

Our website is operated from Pakistan. If you access it from outside Pakistan, please be aware that your information may be processed in Pakistan, where data-protection laws may differ from those in your location.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of our website after changes are posted means you accept the updated policy.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us at info@bijlibachao.pk or +92 323 4578775 (WhatsApp available). Our office is located at NASTP, COLABS Cantt — Old Airport Building, 69 Abid Majeed Rd, Cantonment, Lahore, Punjab, Pakistan.